Consulting Services

Adobe Customer
Journey Analytics for
Limitless Insights

Expert consultants to help you unlock limitless capabilities
for customer journey analysis in full context and in real time.

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What is Customer Journey Analytics?

End-to-End Customer Journeys Unfolding in Full View

You’d like to see the entire variety of customer journeys without blind spots to identify every possible improvement.

The potential of data collected from diverse sources stays untouched because you don’t have the right tool to analyze it.

You can’t proactively predict and address friction points in customer journeys without the help of AI.

Our consultants know how to make granular and comprehensive customer journey analysis your new standard.

Get in touch
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Strategy Development
We can craft a custom strategy for your Customer Journey Analytics implementation, highlighting the data points and dimensions for you to look at to get the insights that matter and justify decisions.
Seamless Data Integration
Our experts can help you connect data from diverse channels and ensure its integrity. We’ll convert raw information into unified formats and consolidate it in a single source of truth to enable effective analysis.
Configuration and Optimization
To improve the usability of your CJA and ensure you get an intuitive data presentation for effortless insights mining, we can customize and configure it to meet the goals and requirements of your business.
Data Governance Excellence
To ensure that you can trust your insights and use them in a safe and compliant way, we create a robust data governance framework that defines access controls, data ownership, and privacy policies.

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    Our Clients Reap the Benefits. Your Turn Next

    Thanks to Axamit’s technology solutions, we have expanded our reach and connected with a new audience. Companies using Adobe Experience Manager now can benefit from the smooth content management workflows our system provides. Since our collaboration began in 2016, we’re thrilled to see how it consistently enhances GatherContent for our ever-growing community.

    Hugh DownerDevelopment Team Lead

    For a decade, we’ve collaborated with Axamit on multiple projects involving Adobe products. Their expertise has consistently proven invaluable, making them a dependable partner. Looking ahead, we anticipate many more years of fruitful collaboration.

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    We express our gratitude to Axamit for their valuable contribution to the development of our electric car website. This platform is a key element of our commitment to meeting customer demands for cleaner mobility, aligning seamlessly with our goal of advancing electrification.

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    The level of expertise and the quality of work delivered by our technological partner, Axamit, were translated into the successful implementation of a project aimed at optimizing business processes and automating the bank’s cross-system data exchange. These efforts resulted in enhanced effectiveness in interactions within various departments.

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    Customer Journey Analytics Benefits

    Customer Intelligence Drives Revenue Growth

    Be equipped for deep dives to get the knowledge that unlocks the growth potential.
    Break analysis barriers and scale

    Break Analysis Barriers
    and Scale

    Global companies with large catalogs, countless SKUs, and numerous custom variables can surpass conventional analytics and reporting limitations.
    Democratize customer journey insights

    Democratize Customer
    Journey Insights

    Enable self-service analysis for employees from different departments to help them get granular customer journey insights without overloading data analysts.
    Reduce time to insight and action

    Reduce Time to Insight
    and Action

    Get instant insights and answer questions allowing marketing, sales, and customer support to inform decisions timely and achieve business goals.
    Thrive on next gen

    Thrive on Next-Gen

    Create experiences where every interaction happens in the proper context to increase conversion rates, reduce acquisition costs, and drive revenue.

    Multi-Channel Data Activation

    • Cross-device tracking
    • ID and data stitching
    • Extended custom events
    • Extended custom dimensions
    • First-party data collection
    • Long-term data retention

    Visualization and Reporting

    • Drag-and-drop interface
    • Journey visualization
    • Flow analysis
    • Customer journey mapping
    • Rule-based modeling
    • Deep ad hoc analysis

    AI and ML-Infused Analytics

    • Generative AI
    • Predictive insights
    • Optimization tips
    • Automatic segmentation
    • Anomaly detection
    • Behavioral scoring
    • Customer profiling

    Extend Other Apps’ Capabilities

    • Adobe Analytics
    • Adobe Experience Manager
    • Adobe Target
    • Marketo Engage
    • Real-Time CDP
    • Customer Journey Optimizer
    • Adobe Experience Platform
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    #Marketo Engage

    A Semiconductor Company Gets 14% More Sales Accepted Leads with Customized Marketo Engage

    A global brand implements marketing automation to run effective marketing campaigns using consolidated data about leads.

    Success Rate
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    Automotive Brand Ensures Digital Consistency Across Sites and Markets

    A car manufacturer implements the AEM CMS to improve and standardize customer experience across sites and regions.

    81 (37% Up)
    Performance Score
    1.9 s (47% faster)
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    #Marketo Engage

    News and Lifestyle Sites Draw Millions of Visitors to Rising Media Brand

    A media brand launched new sites using a custom AEM CMS to ensure quick publishing and a great customer experience.

    >714K MUV
    News Service
    >3.8M MUV
    Lifestyle Blog
    #Marketo Engage

    Dynamic Catalog Drives 26.62% Revenue Growth for Global Manufacturer

    A manufacturer with over 80 thousand products integrates a custom AEM CMS with ERP for an efficient online catalog.

    #Marketo Engage

    GatherContent Integrates with AEM for Seamless Content Migration

    New GatherContent and AEM integration module ensures effortless content mapping and migration between systems.

    AEM Version Support
    In Use
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    Powerful Synergy Between Data and Content

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      Karim Antar Director of Business Development