Consulting Services

Adobe Customer
Journey Analytics
for Limitless Insights

Expert consultants to help you unlock limitless capabilities
for customer journey analysis in full context and in real time.

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What is Customer Journey Analytics?

End-to-End Customer Journeys Unfolding in Full View

You’d like to see the entire variety of customer journeys without blind spots to identify every possible improvement.

The potential of data collected from diverse sources stays untouched because you don’t have the right tool to analyze it.

You can’t proactively predict and address friction points in customer journeys without the help of AI.

Our consultants know how to make granular and comprehensive customer journey analysis your new standard.

Get in touch
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Strategy Development

We can craft a custom strategy for your Customer Journey Analytics implementation, highlighting the data points and dimensions for you to look at to get the insights that matter and justify decisions.

Seamless Data Integration

Our experts can help you connect data from diverse channels and ensure its integrity. We’ll convert raw information into unified formats and consolidate it in a single source of truth to enable effective analysis.

Configuration and Optimization

To improve the usability of your CJA and ensure you get an intuitive data presentation for effortless insights mining, we can customize and configure it to meet the goals and requirements of your business.

Data Governance Excellence

To ensure that you can trust your insights and use them in a safe and compliant way, we create a robust data governance framework that defines access controls, data ownership, and privacy policies.

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    Our Clients Reap the Benefits. Your Turn Next

    Thanks to Axamit’s technology solutions, we have expanded our reach and connected with a new audience. Companies using Adobe Experience Manager now can benefit from the smooth content management workflows our system provides. Since our collaboration began in 2016, we’re thrilled to see how it consistently enhances GatherContent for our ever-growing community.

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    Hugh Downer
    Development Team Lead

    For a decade, we’ve collaborated with Axamit on multiple projects involving Adobe products. Their expertise has consistently proven invaluable, making them a dependable partner. Looking ahead, we anticipate many more years of fruitful collaboration.

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    Director, Global Delivery

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    Head of Connected Services

    The level of expertise and the quality of work delivered by our technological partner, Axamit, were translated into the successful implementation of a project aimed at optimizing business processes and automating the bank’s cross-system data exchange. These efforts resulted in enhanced effectiveness in interactions within various departments.

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    Deputy Head of Sourcing Department

    Customer Journey Analytics Benefits

    Customer Intelligence Drives
    Revenue Growth

    Be equipped for deep dives to get the knowledge that unlocks the growth potential.

    Break analysis barriers and scale

    Break Analysis Barriers
    and Scale

    Global companies with large catalogs, countless SKUs, and numerous custom variables can surpass conventional analytics and reporting limitations.
    Democratize customer journey insights

    Democratize Customer
    Journey Insights

    Enable self-service analysis for employees from different departments to help them get granular customer journey insights without overloading data analysts.
    Reduce time to insight and action

    Reduce Time to Insight
    and Action

    Get instant insights and answer questions allowing marketing, sales, and customer support to inform decisions timely and achieve business goals.
    Thrive on next gen

    Thrive on Next-Gen

    Create experiences where every interaction happens in the proper context to increase conversion rates, reduce acquisition costs, and drive revenue.

    Multi-Channel Data Activation

    • Cross-device tracking
    • ID and data stitching
    • Extended custom events
    • Extended custom dimensions
    • First-party data collection
    • Long-term data retention

    Visualization and Reporting

    • Drag-and-drop interface
    • Journey visualization
    • Flow analysis
    • Customer journey mapping
    • Rule-based modeling
    • Deep ad hoc analysis

    AI and ML-Infused Analytics

    • Generative AI
    • Predictive insights
    • Optimization tips
    • Automatic segmentation
    • Anomaly detection
    • Behavioral scoring
    • Customer profiling

    Extend Other Apps’ Capabilities

    • Adobe Analytics
    • Adobe Experience Manager
    • Adobe Target
    • Marketo Engage
    • Real-Time CDP
    • Customer Journey Optimizer
    • Adobe Experience Platform
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    #Marketo Engage

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    A global brand implements marketing automation to run effective marketing campaigns using consolidated data about leads.

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    Automotive Brand Delivers Consistent Digital Experiences Across Sites and Markets

    A car manufacturer implements the AEM CMS to improve and standardize customer experience across sites and regions.

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    Performance Score
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    A manufacturer with over 80 thousand products integrates a custom AEM CMS with ERP for an efficient online catalog.

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    GatherContent Integrates with AEM for Seamless Content Migration

    New GatherContent and AEM integration module ensures effortless content mapping and migration between systems.

    AEM Version Support
    In Use

    Axamit Blog

    Get Inside Scoop on Adobe Customer Journey Analytics Updates, Trends, Best Practices
    May 13, 2024

    Steering Clear of GDPR Pitfalls with Adobe Analytics

    GDPR compliance is complicated, but Adobe Analytics can help you collect data in a privacy-first way with GDPR-focused features.

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    May 6, 2024

    Adobe Analytics vs. Tableau: When to Use Adobe Analytics Over Tableau

    Trying to decide whether you need Adobe Analytics or Tableau? We’ve done a side-by-side comparison for you to make your decision easier.

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    April 29, 2024

    Scale Your Brand With Smart Customer Experience Optimization

    The right tools and strategies for eliminating high-friction areas and tailoring your customer experiences can take your business to new heights!

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    Leave Us a MessageGreat Experiences Are Built Here! Get In Touch With Our Consultants

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      Karim Antar Director of Business Development