IT Support Services

Adobe Commerce
(Magento) Support and

Our seasoned support engineers are here to ensure your ecommerce
platform is unfailingly up, just like your sales.

Let’s Talk
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Adobe Commerce (Magento) Support

Let’s Remove Disruptions and Downtimes from Your Online Revenue Equation

You need experts to ensure your data stays accurate and synchronized
across all platforms, no matter the size of your inventory.

Having a platform that confidently handles high traffic without
compromising performance is essential for maximizing revenue during
peak traffic periods.

Protecting your ecommerce platform with robust data security
measures is crucial for maintaining reputation and fostering
sustainable growth.

With dedicated support from an Adobe Solution Partner, maintaining
the operational, scalable, and secure Adobe Commerce is effortless.

Get in touch
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Always Current Ecommerce Platform

Ensure your Adobe Commerce (Magento) store runs smoothly and aligns with the latest privacy rules, your evolving business operations, new integrations, and meets relevant standards and trends.

Buyer Experience Improvement

Transform your digital commerce platform by adding capabilities that help you enrich your buyers’ journeys. By addressing any subtle flaws and by catching every opportunity for improvement, we’ll fine-tune your storefront to foster customer loyalty and boost sales.

Adobe Commerce Managed Services

Maximize your Adobe Commerce (Magento) platform’s potential with our specialized managed services. We oversee and enhance your online store’s performance, fortifying security, and elevating user engagement for optimal results.

Smooth Uninterrupted Operations

Efficiently resolve technical issues in your e-commerce operations. We quickly address errors, bugs, and software glitches, ensuring minimal downtime to keep your online presence robust, protect your revenue, and uphold your brand’s reputation. 

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    Our Clients Reap the Benefits. Your Turn Next

    Thanks to Axamit’s technology solutions, we have expanded our reach and connected with a new audience. Companies using Adobe Experience Manager now can benefit from the smooth content management workflows our system provides. Since our collaboration began in 2016, we’re thrilled to see how it consistently enhances GatherContent for our ever-growing community.

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    Hugh Downer
    Development Team Lead

    For a decade, we’ve collaborated with Axamit on multiple projects involving Adobe products. Their expertise has consistently proven invaluable, making them a dependable partner. Looking ahead, we anticipate many more years of fruitful collaboration.

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    Anatoly Basov
    Director, Global Delivery

    We express our gratitude to Axamit for their valuable contribution to the development of our electric car website. This platform is a key element of our commitment to meeting customer demands for cleaner mobility, aligning seamlessly with our goal of advancing electrification.

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    Keshav Oodit
    Head of Connected Services

    The level of expertise and the quality of work delivered by our technological partner, Axamit, were translated into the successful implementation of a project aimed at optimizing business processes and automating the bank’s cross-system data exchange. These efforts resulted in enhanced effectiveness in interactions within various departments.

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    Dmitri Timofeev
    Deputy Head of Sourcing Department

    Professional Assistance

    • Magento and Adobe-Certified L2 and L3 support engineers
    • Specialists accessible in EMEA and Americas time zones
    • 24/7 availability with prompt initial response times
    • Instant reporting for urgent incidents

    Streamlined Maintenance

    • Timely system updates and proper patch management
    • Daily data backups with increased frequency for critical data
    • Regular monthly or quarterly performance insights
    • Proactive and continuous system monitoring

    Security and Compliance

    • Regular application of security patches and updates
    • Strict protection of sensitive customer and transaction data
    • Ongoing surveillance for threats and breaches
    • Adherence to legal standards such as GDPR and PCI DSS

    Demanding SLAs

    • Commitment to 99.9% uptime
    • Short maintenance windows during off-peak hours
    • Server response time under 200–300 milliseconds
    • Page load times under 3 seconds
    • Critical updates within 48 hours of release
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    GatherContent Integrates with AEM for Seamless Content Migration

    New GatherContent and AEM integration module ensures effortless content mapping and migration between systems.

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      Karim Antar Director of Business Development